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  • What products does your smoke shop sell?
    Hookah City offers a wide range of smoking products and accessories, including cigarettes, cigars, tobacco, rolling papers, pipes, bongs, vaporizers, CBD products, and more. Our products are available in-store only.
  • Does your smoke shop offer delivery or online ordering?
    No, we do not offer delivery or online ordering at this time. Our products are available for purchase at our six convenient locations across Long Island, New York.
  • What is the minimum age to purchase products at your smoke shop?
    You must be 21 years of age or older to purchase products from our smoke shop. We strictly enforce this policy in accordance with state law.
  • Are there any smoking restrictions I should be aware of as a New Yorker?
    Yes, as a resident of New York, you must abide by the New York Clean Air Act, which prohibits smoking in certain public places and workplaces. Please be mindful of where you smoke to comply with the law.
  • Do you sell cannabis or cannabis products?
    No, we are not a licensed adult-use cannabis retail dispensary as required by the state of New York. We do offer a wide range of other smoking products and accessories, including cigarettes, cigars, tobacco, rolling papers, pipes, bongs, vaporizers, CBD products, and more.
  • Can I purchase products online for in-store pickup?
    No, we do not offer online ordering for in-store pickup. Please visit one of our locations to purchase our products in person.
  • Can I return or exchange a product if I am not satisfied with it?
    We do not offer returns or exchanges on smoking products due to health and safety reasons. However, if you have a concern about a product you purchased, please speak with a member of our staff, and we will do our best to address your issue.
  • Do you offer any smoking cessation products or programs?
    While we do not offer specific smoking cessation products or programs, we are happy to provide information and resources to help you quit smoking. Please speak with a member of our staff for assistance.
  • Where are you located?
    Hookah City has six locations in Long Island, New York including in: Farmingville Farmdale Sayville Lake Grove Port Jefferson Medford See the MAP and addresses here.
  • What are your hours of operation?
    All locations are open : Monday to Saturday: 10am - 10pm Sunday: 11am - 8pm Click here to find the address for the location nearest you.
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